PRIVACY & POLICY

Last Updated: February 11, 2026

1. Introduction

Mindstate Coaching (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information with transparency and integrity.

This Privacy Policy explains how we collect, use, store, and protect your information when you:

-Visit our website

-Book a strategy call

-Register for a masterclass

-Join our coaching programs

-Access our online community

-Engage with our services

-By using our website or services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information:

Personal Identification Information

-Full name

-Email address

-Phone number

-Billing information

-Business information

-Time zone

Booking & Communication Data

-Appointment details

-Calendar information

-Zoom session participation

-Email interactions

-Survey or form responses

Payment Information

Payments are processed securely via third-party payment processors. We do not store full credit card details on our servers.

Technical Information

-IP address

-Browser type

-Device information

-Cookies and tracking data

-Website usage analytic

3. How We Use Your Information

We collect and use your information to:

-Deliver coaching services

-Schedule and conduct strategy calls

-Provide access to paid community channels

-Process payments

-Send emails and program materials

-Improve our services and user experience

-Comply with legal obligations

-We do not sell your personal data.

4. Email Marketing & Communications

When you register for a masterclass, book a call, or purchase a program, you may receive:

-Program-related emails

-Educational content

-Marketing communications

-You may unsubscribe at any time via the link provided in emails.

5. Community & Program Access

If you purchase access to Mindstate Method or Mindstate Method Plus, your information may be used to:

-Grant community access

-Assign appropriate channel permissions

-Track program participation

We reserve the right to remove access if terms are violated.

6. Third-Party Services

We may use third-party platforms to operate our business, including:

-GoHighLevel (CRM & automation)

-Zoom (video conferencing)

-Payment processors

-Email service providers

-Analytics tools

These providers may process your information in accordance with their own privacy policies.

7. Data Storage & Security

We take reasonable measures to protect your personal information against:

-Unauthorized access

-Disclosure

-Loss

-Misuse

However, no online transmission is 100% secure. By using our services, you acknowledge this risk.

8. Your Rights

Depending on your location, you may have the right to:

-Access your personal information

-Request correction of inaccurate data

-Request deletion of your data

-Withdraw consent for communications

To exercise these rights, contact us at:

[email protected]

9. Cookies & Tracking

Our website may use cookies and tracking technologies to:

-Improve user experience

-Analyze traffic

-Optimize marketing campaigns

You may disable cookies via your browser settings.

10. Confidentiality

Coaching sessions are treated as confidential.

However, we may disclose information if required by law or to prevent serious harm.

11. International Data Transfers

As an online business, your information may be processed or stored in countries outside Australia.

By using our services, you consent to this transfer.

12. Children’s Privacy

Our services are intended for individuals aged 18 and over.

We do not knowingly collect data from minors.

13. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.

Changes will be posted on this page with an updated effective date.

14. Contact Information

Mindstate Coaching

Tania Cicmil

Melbourne, Australia